Orders & approvals
Placing an order, approving it, and what happens once it is with us.
6 articles
How do I place an order?
From choosing an audience to paying, in order.
I did not get an order confirmation
Where the confirmation goes, and what to do if it did not arrive.
I found a mistake after approving my artwork
What to do immediately, and what it depends on.
Can I cancel my order?
How to request a cancellation and what it depends on.
How do refunds and reprints work?
When a remedy applies, and who decides which one.
My order arrived damaged or incorrect
What to do, and the window to do it in.