EDDM & neighborhood mailing
The route map will not load or is stuck
Reload the page and search the ZIP again. Route boundaries come from USPS, and a slow or failed response leaves the map without anything to draw. If it still fails after a reload, call 908.232.7770 and we will select the routes with you.
Try in this order
- Reload the page and search the ZIP code again.
- Search a single ZIP rather than several at once — each ZIP is a separate lookup.
- Switch to the table view, which does not depend on map rendering.
- Try a different browser or network if you can.
A search that matches no routes will show no boundaries — that is an empty result rather than a failure. Widening the radius or relaxing a filter usually brings routes back.
We recommend
You never have to fight the tool. If it is not cooperating, call us — selecting routes over the phone takes a few minutes and we do it constantly.